Legal

Privacy policy

Last updated: 16 July 2026.

Who controls your data

Lancing Ltd is the controller for business enquiries submitted through this website. Contact: sales@lancinguk.com, 01494 623015, Unit 5A Jefferson Way, Thame - Oxfordshire, OX9 3SZ.

Information we collect

We collect the contact and project information you submit, including name, company, email, phone, product, fill range, hazardous-area information, message and any files sent separately by email. Server logs may record IP address, browser and request data for security and operation.

The enquiry form uses first-party anti-spam checks, including hidden fields, timing, browser proof, content screening and rate limits. No third-party CAPTCHA or advertising tracker is used.

Why we use it

We use the information to respond to machinery enquiries, assess technical requirements, prepare quotations, manage business relationships, prevent spam and protect the website. The usual lawful bases are steps requested before entering a contract, performance of a contract, legal obligations and legitimate business interests.

Sharing and retention

Information may be shared with relevant Lancing personnel, technical partners, suppliers or service providers where needed to assess or deliver the project. We retain enquiry records only as long as reasonably necessary for the project, legal, warranty and business-record purposes.

International processing

Where a project involves overseas suppliers or customers, information may be processed outside the UK with appropriate contractual and organisational safeguards.

Your rights

You may ask for access, correction, deletion, restriction, portability or objection where applicable. You can also complain to the UK Information Commissioner’s Office.

Cookies and analytics

The supplied site does not load advertising or analytics cookies by default. Essential server-side session data may be used to protect the contact form. See the cookie policy.

Contact

Email sales@lancinguk.com for privacy questions.